Introducing clearCase

Helping HR teams handle workplace issues with confidence.

A structured platform for managing employee issues, workplace concerns and HR requests, supported by AI, guided by policy and controlled by people.

Better decisions. Less administration.

clearCase cases overview screen listing open employee relations cases

One platform. Multiple HR workflows.

From grievances and disciplinaries to flexible working requests and reasonable adjustments, clearCase provides a consistent framework for handling workplace issues and employee requests.

Grievance Harassment & Bullying Flexible Working Reasonable Adjustments Investigations Neurodiversity Support Capability & Performance (PIPs) Additional HR workflows
clearCase cases Kanban board showing workflows across stages

How clearCase works.

Step 1

Capture the issue.

Log concerns, incidents or requests in one place, with all relevant details recorded from the start.

clearCase case creation screen where an issue is logged
Step 2

Guided by your policies.

clearCase reviews each case against your organisation's policies, procedures and language, alongside recognised best practice and insights from UK employment tribunal outcomes.

Every recommendation is generated with your policies at the centre, helping you move forward with confidence, stay consistent across cases and spot risks early, before they escalate.

clearCase policy library screen used to review each case against your policies
Step 3

Everything you need to move the case forward.

clearCase prepares a complete, structured case pack, bringing together the guidance, documentation and context you need to handle each situation properly.

Everything is ready for review, so you can move quickly while staying in control.

clearCase case view showing the structured case pack
Step 4

Review, approve and decide.

Nothing leaves clearCase without human sign-off. Your HR team reviews every recommendation, communication and action first.

You remain responsible for every decision. clearCase simply helps you make them more confidently.

clearCase approval screen reviewing a drafted email before it is sent

AI support where it helps. Human judgement where it matters.

clearCase uses AI to support HR teams throughout the process, helping you document, organise and progress cases more efficiently. Every decision remains with you. The system is designed to assist, not replace, professional judgement.

clearCase case detail screen showing AI intake analysis and suggested actions

Backed by real tribunal outcomes.

clearCase checks each case against a database of real UK employment tribunal decisions. It surfaces similar past cases and how they were decided, so you can see where the genuine risk sits and act with that context in front of you. It's the kind of insight that used to mean a call to a solicitor, built into the process. clearCase points to the patterns; your HR team decides what to do.

clearCase surfacing similar UK employment tribunal cases alongside a live case

Now handling performance, with PIPs.

clearCase now supports capability and performance cases, including performance improvement plans (PIPs). Set clear objectives, agree the support and timescales, and keep every review, note and conversation in one structured place. Managers get step-by-step guidance on running a fair process, with the documentation prepared for them, so a PIP is handled consistently and on the record from start to finish. Like every clearCase workflow, it's guided by your policies and controlled by your people.

clearCase performance improvement plan (PIP) case with objectives and review dates

Built with human review at every critical step.

Nothing leaves clearCase without human sign-off. Your HR team reviews every recommendation, communication and action first.

What AI helps with

  • Summarising information
  • Organising documentation
  • Identifying missing steps
  • Preparing communications
  • Highlighting risks
  • Finding similar UK tribunal cases
  • Surfacing relevant guidance
  • Suggesting next actions
  • Generating case packs

What AI does not do

  • Make decisions
  • Replace HR professionals
  • Override company policy
  • Provide legal advice
  • Automate employee outcomes

Ready to handle workplace issues with confidence?

See how clearCase helps HR teams make better decisions with less administration.